❌ Order Cancellation Policy
Last Updated: August 15, 2025
Website: https://subscription-universe.com
At Subscription Universe, we aim to deliver digital products instantly and securely. Because of the nature of digital goods, cancellations must follow strict guidelines. Please read our cancellation policy carefully before placing an order.
🕒 Can I Cancel My Order?
Orders can only be cancelled before delivery.
If the digital product/account/login has already been delivered to your email, phone, or dashboard, cancellation is not possible.Instant Deliveries Are Final.
Products that are delivered automatically (like gift cards, subscription access, or account credentials) are non-cancellable once issued.
| Situation | Cancellation Allowed? |
|---|---|
| You paid but want to cancel before delivery | ✅ Yes, contact us immediately |
| Product already delivered to your email | ❌ No, cancellation not possible |
| You selected the wrong product accidentally | ⚠️ Contact us before delivery for possible exchange |
| You changed your mind after receiving the product | ❌ Not allowed (digital product) |
📞 How to Cancel an Order (If Eligible)
Contact us immediately via:
📧 Email: subuniverse1@gmail.com
Provide:
Your order number
Product name
Reason for cancellation
Our team will review and confirm if cancellation is possible.
🔄 Refund Eligibility
If your cancellation is accepted before delivery, we will process a refund to your wallet or original payment method within 1–3 business days, as per our Refund Policy.
⚠️ Important Notes
We do not cancel or refund delivered digital services.
We reserve the right to cancel suspicious or fraudulent orders.
By placing an order, you agree to this policy.